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What is the status of my order coming from two or more warehouses?

 You need to log-in to your account to check your order status. Clear here to log in to your account -  HOW TO SIGN IN TO MY ACCOUNT. 

 

 

PROCESSING STATUS:

 

  • Your order has been received and is being processed by our system.

 

  • If there are no BK (backorder/out of stock) items in your order, it will be printed to the warehouse and shipped out as soon as possible.

  • For modification requests (ONLY possible during “Processing” status and if the order is NOT YET PRINTED), please contact our Live Chat 

 

COMPLETE STATUS:

 

 

  • One or more of your packages have been dispatched from the warehouses. Shipped parcels cannot be canceled or modified.

  • Order will be shipped in multiple parcels, one from each warehouse.

  • To check the shipment status click "TRACK ORDER" to see the tracking updates. For help with tracking information, please see where to find my tracking number.

  • Once delivered, you may apply for warranty returns for any product issues you may encounter. Please see our article on RMA CLAIM for instructions on how to file a claim.
  • Please click HERE for information on Shipping couriers and transit times.

 

** If you need further assistance, click HERE to CONTACT US.

 

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