Check out what you can do and request while your order is processing! Orders that are already shipped cannot be modified.
- ★ I was informed there is BK item(s) in my order. What should I do?
- How To Cancel Backorder Items or Cancel entire Order?
- Can I add items to my existing order?
- Can I request to change an item to a different one?
- Can I change my shipping address?
- Can I change my address to PO box or Military Address?
- Can I change the original shipping type I choose in check-out page?
- Can I request for a specific shipping type/method for my replacement order?
- Can I change my order to Self Collection from Shipping and vice versa?
- Can I request for a specific Self Collection date?
- Can I request to add items to my replacement order?